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1.5

I'm going to try and write an objective review.

I purchased an AC unit from this company in June of last year, fast forward a year, I come home one day to find my laundry room flooded because the condensate drain had clogged (which was not their fault) and the float switch did not work ( their fault).

There was also a leak coming from the condensate drain by the air handler. I called them and asked that they come out to fix the issue since they installed the faulty float switch and the new plumbing which was leaking. The lady informed me that it would be 99 dollars for the technician to come out just to look at it. After i just paid them 5k for a unit just over a year ago, they try and charge me 99 more dollars to fix their mistake. Unbelievably poor customer sefvice. I have two AC units in my house, the other one needs replacing soon. You can be sure that I'll be going with another useful provider on that one.

Don't use this company, they make their money nickle and diming you.

Location: 6505 Edgewater Dr, Orlando, FL 32810, USA

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